Refund Policy
At LivUnited, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
Returns
Returns are accepted within 30 days of receiving your order.
To qualify for a return, items must:
Be unused and unworn.
Be in their original condition.
Include original tags and packaging.
Items that have been worn, washed, damaged, or customized are not eligible for return.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to your original payment method within 5–10 business days, depending on your payment provider.
Exchanges
If you receive a defective or incorrect item, please contact us within 7 days of delivery. We will gladly replace the item at no additional cost.
Return Shipping
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Contact
For return or refund requests, please contact us through our Contact page with your order number and details.